We stress that it’s important to clarify any questions you have with your hearing aid professional. Below are some of the most common questions we’ve encountered. If there’s something you’d like the answer to and can’t be found below, please contact us.

Although a hearing aid cannot cure hearing loss, it can help someone with hearing loss come closer to normalcy.

Many brands make similar broad claims that make it hard to differentiate two from each other. On the other hand, a lot of the language brands use is so technical that it's hard to interpret what the websites and brochures are really trying to say. Combine that with extensive product lines with different names and different styles, and you have a level of complexity that the average consumer isn't used to. Navigating the sea of hearing aid products isn't easy.

An audiologist is a healthcare professional that specializes in diagnosing and treating hearing and balance disorders. While audiologists have a master's or doctoral degree, a hearing aid specialist only needs a high school education. Having said that, hearing aid specialists along with audiologist must complete and pass a thorough certification process and must hold a state license to practice (maybe link to state policies for licensure here?). Another difference lies in the tests that may be conducted. A hearing aid specialist can perform audiometric tests, but cannot perform the wide variety of important diagnostic exams that an audiologist can.

These two hearing aid brands are different in reference to how their retail outlets operate. Beltone dispensers only sell Beltone hearing aids. Miracle Ear dispensers only sell Miracle Ear hearing aids. Similarly, dispensers not affiliated with Beltone or Miracle Ear cannot sell Beltone or Miracle Ear hearing aids.

The dominant pricing model in the hearing aid industry is called "bundled". That means that the steep price consumers pay for hearing aids isn't just for the hearing aids, themselves. The dispenser incorporates other factors into the price, including their services. Therefore, your follow-up visits are usually included in the initial price. These follow-up visits are encouraged to make sure you're adapting correctly to your device.

Hearing aids are amplification devices. Most hearing aids sold today are digital, which means that the sound wave going into the device is manipulated appropriately so the wearer can understand the output better. Digital hearing aids allow the dispenser to "fit" the device.

When people say that an audiologist or hearing aid specialist fits a hearing aid, they mean that the professional is customizing it. Digital hearing aids come with software that allows the hearing professional to adjust the device's output at specific frequencies. Hearing professionals encounter a wide variety of hearing profiles, so this advanced technology allows for personalization.

There are five different levels of hearing loss: Mild, Moderate, Moderately Severe, Severe and Profound. Audiometric exams help hearing professionals determine the extent of the hearing loss.

Different hearing aids are appropriate for different levels of hearing loss. Typically, smaller hearing aids, such as those that fit in the canal, are not suitable for profound hearing loss.

Well, it depends. Typically, the smallest hearing aids are not suitable for those with severe or profound hearing loss. In addition, the smaller hearing aids are harder to maintain, and require more precision (which is why dexterity is important).